Shift in Demand of Lifeline's Crisis Line
Lifeline South Coast is today seeking volunteers to help them meet the changing demand of callers to the national 24 hour telephone counselling service on 13 11 14 – by agreeing to fill shifts after 8pm in the evening.
Lifeline South Coast Executive Director, Grahame Gould is joining with prominent business leader, Oscar Gregory, General Manager Mills and Coating for BlueScope Steel, to call for volunteers to train as Lifeline South Coast volunteer Telephone Counsellors.
Oscar’s voice will be heard on radio commercials for the training course and the campaign will also include letterbox flyers to every Illawarra home and Newspaper advertisements across the region.
Mr Gregory said “I support Lifeline South Coast’s volunteer Telephone Counsellor training course as it helps build a stronger and more supportive community.”
“Lifeline plays an important role in supporting people in our community, but even more so at times of the day when other services are closed. That is why I am pleased to endorse the wonderful work done by Lifeline South Coast and why BlueScope Steel continues to support the essential training of volunteer Telephone Counsellors”, Mr Gregory said.
Grahame Gould, Executive Director, Lifeline South Coast commented that “The 13 11 14 crisis line is in peak demand after 8pm in the evening and on a Sunday. Generally, this is due to the fact that other services are closed so people turn to Lifeline. It is important that we respond to the shifting call pattern and demand of the 13 11 14 service and so will be giving preference in the upcoming training course to volunteers who can commit to helping during those shifts.”
Lifeline South Coast is looking for men and women to train to become volunteer Telephone Counsellors. Applications are accepted online at the ‘volunteer with us’ page of the website – www.lifelinesouthcoast.org.au.
Grahame Gould, Executive Director of Lifeline South Coast said “trainee Telephone Counsellors receive extensive training in a vast range of areas and don’t go onto the phones until they have the skills and support they need. In addition, Telephone Counsellors can gain a nationally accredited qualification”.
The Lifeline South Coast telephone counselling service operates from both Wollongong and Nowra and each centre will be conducting a training session in 2012.
Lifeline Telephone Counsellors are available 24-hours a day and can help with problems about any issue, no matter how big or small: relationships, loneliness, suicide, life decisions, addiction, abuse, depression, stress and grief. Lifeline South Coast’s telephone counselling service responds to 14,000 calls a year and covers the coastal area from Helensburgh to the Victorian border. Lifeline’s 24-hour telephone counselling service number is 13 11 14.
The Lifeline South Coast volunteer telephone counselling training course is sponsored by BlueScope Steel.
Oscar Gregory and Grahame Gould will be available at Lifeline South Coast for interview and photos
Date: Friday 10 February 2012
Location: 3 Court Lane Wollongong (across laneway from back of Wesley Church on the Mall)
Due to the anonymity of Lifeline South Coast’s telephone counselling service, interviewees who are telephone counsellors cannot be named or photographed.
For more information, please contact:
Lifeline South Coast
0409 912 391
BlueScope Steel Contact:
Manager External Affairs
0419 466 990