About Lifeline South East SA
Lifeline South East (SA) Inc. has been in operation since 1st July 1983. Based in Mount Gambier, on the Limestone Coast of South Australia, we are one of 42 Centres in 60 locations across Australia. We are a community based Lifeline Centre, providing a broad range of support, information, counselling and referral services.
Our core service is the 24 hour telephone crisis support service. This service is part of a National Call Flow. We work closely with other Lifeline Centres as a contributing member of this national 24 hour service.
Although as a Lifeline Centre, we are well known for the 24 hour telephone crisis support service, here, in South East South Australia, we also provide additional services and programs which focus on the needs of our local community.
For more details of our services & programs click on the link Lifeline Services.
Our Supporters
Lifeline South East (SA) Inc. is supported by community groups, philanthropy, churches, service clubs, the Local, State and Federal Government Services, the Community and, of course, our Volunteers.
For information on volunteering please click the link How Can I Help?
The telephone crisis support service is partly funded by the business arm of Lifeline South East (SA) Inc. We have a bookshop in Mount Gambier, and recycled clothing shops in Mount Gambier, Millicent, Naracoorte, Murray Bridge and Victor Harbour. See Business.
Lifeline South East (SA) Inc. receives limited funding and depends upon your support to continue its important work in the community. To donate to Lifeline South East (SA) Inc. please click on the link Donate.
Statement of Shared Beliefs & Values and Mission Statement
To view Lifeline Australia’s Statement of Shared Beliefs and Values please click here. To view Lifeline South East (SA) Inc.’s Mission Statement please click here.
Partnerships & Alliances
In 2007 the Community Engagement Board welcomed Lifeline South East (SA) Inc. as an Alliance Partner with the South Australian Strategic Plan.
Lifeline South East has entered into the Alliance Agreement to support the following targets of the South Australian Strategic Plan:
- T2.7 Psychological Wellbeing
- T5.6 Volunteering
- T5.8 Multiculturalism
- T5.9 Regional Population Levels
- T6.5 Economic Disadvantage
- T6.6 Homelessness
- T6.8 Housing Stress
Feedback – Complaints – Compliments
Lifeline South East (SA) Inc. is committed to offering quality, respectful services and non discriminatory care. The organisation focuses on continuous quality improvement and welcomes feedback and suggestions on any of our services.
Contact CEO: 5 Mark Street or PO Box 386 Mount Gambier or Phone (08) 8723 2299 or email lifelinese@bigpond.com.
Complaints are treated seriously.
If you have a complaint or concern about any of our services please contact CEO: 5 Mark Street or PO Box 386 Mount Gambier or Phone (08) 8723 2299 or email lifelinese@bigpond.com.
Compliments are highly valued and enable us to see what is working well. If you have a positive story about any of our services please share it by contacting the CEO: 5 Mark Street or PO Box 386 Mount Gambier or Phone (08) 8723 2299 or email lifelinese@bigpond.com.
The Lifeline Australia National Complaints/Compliments number is 1800 424 101 if you have comments (negative or positive) about the 13 11 14 service.