| CEO Message | | Budget puts the focus on mental health This year we have seen an unprecedented amount of money allocated for mental health in the federal budget. As part of this, Lifeline has been provided funding to offset the costs of making calls from mobiles to 13 11 14 for free. I want to take this opportunity to thank the Gillard Government for this funding. By providing us with money to compensate the telecommunications companies, it removes a significant cost inhibitor for people in crisis. Soon everyone will be able to call us from their handsets for the cost of a local call, regardless of their location or carrier. In addition, we are having an amazing response to our trial online crisis chat service. With well over 2,105 contacts already, we have extended the trial till the end of August. You will find more information on the trial in this newsletter. Stay safe everyone. Kind regards Dr Maggie Jamieson CEO Lifeline Australia | | | Brighten up someone’s day | | Ready Flowers and Lifeline have joined together for a special online promotion. For the month of July everyone who purchases flowers from the exclusive Lifeline range; Ready Flowers will donate $5 to Lifeline. There is also an opportunity to make an additional $5 donation at the checkout.  | | | A message from a caller to Lifeline’s crisis support service 13 11 14. | | “I would like to thank all the volunteers and staff at lifeline for the assistance over the years. I have been house bound for most of the past two years and have found it hard to access the care I need to keep positive with limited services within the community… I have recently said to people that your service has been one of the most valuable keys to my survival in past few years… I have to say thank-you for being a life saver to me and many others within the community.” | | | Lifeline Centre In Profile | | Lifeline Central QLD | Location: Allenstown - Rockhampton Years in operation: 37 Employed full-time staff: 9 Number of Volunteers: 289 Services provided: Face-to-Face Counselling, Telephone Counselling, ARAFMI Meetings, Community Visitors Scheme, Community Disaster Recovery Team, Emerald Rural Support, Mt Morgan Rural Support, Transitions Program for Prison, Lifeline Clothing and Furniture Stores, Family Intervention Service, Training. Website: www.lccq.org.au | A | Follow Us Online   | | | | HELP SEEKING | | What is Loss and Grief? | | | Feelings of loss and grief can occur after losing someone or something that you care about. This may be the death of a loved one or the loss of a relationship, a job, your health, your possessions or your way of life. When we lose someone or something very important to us, it can take time to adjust and to learn to live our life without that person, thing or way of life. Feeling of loss and grief is a normal part of life. No two people grieve the same way. The way grief is experienced depends on a range of factors including who or what we have lost, our past history, our cultural and spiritual beliefs, and our personality. There is no right or wrong way to experience grief. How does grief affect wellbeing? Everyone grieves differently and there is no right or wrong way to grieve. People are different in how long their grief lasts and their reactions to the loss. Some typical reactions may include: - Feeling sad or down, frequent crying
- Shock, denial or feeling “numb”
- Feeling stressed, anxious, exhausted or confused
- Anger, guilt, shame, blame or relief
- Feeling lonely, isolated or withdrawn
- Not feeling yourself or acting differently than usual
- Physical health problems – headaches, change in eating habits or sleeping patterns
- Difficulties concentrating, making mistakes at work or school
- Not enjoying your normal activities or hobbies
- Difficulties or tension in personal relationships – loved ones may cope differently with the loss
- Increased alcohol, smoking or drug use
- Feeling hopeless or like you can’t go on, thoughts of suicide or self-harm
All these reactions to grief are common and you may experience different emotions and reactions at different times. If you are experiencing overwhelming feelings of grief or loss call Lifeline – 13 11 14. Visit our Mental Health Resource Centre to access our What is Loss and Grief fact sheet for more information and referrals about loss and grief. | | LIFELINE SERVICES | | Online crisis chat trial extended until August 2011 | | Lifeline's crisis support chat trial which was launched in April has been hugely successful to date, helping approx 2105 Australians in only 3 months. As a result this trial is being extended until August 2011. One of the trials unexpected and positive outcomes was the story of a young deaf person who used the online service. “I used to ring Lifeline before, years ago, about 4 or 5 years ago. I'm deaf so I can’t ring them and speak over the phone, I used to have a TTY (Telephone typewriter or telecommunication device for the Deaf) that’s how I rang them before but now I don’t have a TTY anymore, so this is my first time online here.” Lifeline has previously been unable to reach people in the deaf community with the traditional phone based crisis support service. The online trial is reaching new people never before communicated with. It’s stories like this that make the online trial a success, especially when the young person expresses such gratitude to us for diversifying into this medium. We have seen great demand for this online based service, particularly with the under 35 age group accounting for 83% of all contacts. The trial has surpassed all expectations and we are pleased to announce that the trial is being extended until the 31st of August 2011 thanks to funding from the Department of Health & Ageing. If you or someone you know is experiencing a crisis, call Lifeline on 13 11 14 or access our online chat service from 8pm (AEST) to midnight everyday. | | LiFELINE IN THE COMMUNITY | Lifeline helps our pacific neighbours | | | Since its commencement in 1993, Lifeline in Fiji has been supported by a small but highly dedicated group of volunteers. There is no government funding for Lifeline in Fiji and expenses for running the service are mostly met by the volunteers themselves. Volunteers have largely provided most of the face-to-face counselling at the local hospital or via a single mobile phone that has been shared by volunteers. With a small one-off grant from the Canadian Government a small office has now been established in the township of Ba. In 2011, with endorsements of both Lifeline Australia and Lifeline Fiji, a small group of volunteers from Lifeline in Queensland, the Northern Territory and the National Office in Canberra will tour Fiji to engage in two specific community development activities, including the promotion of the Lifeline movement in Fiji. The focus of these activities will be to empower a cohort of young men in Fiji to improve their social inclusiveness and personal resilience, and develop healthy and safe family relationships. The 2011 tour dubbed the Lifeline “Rugby Tour” uses rugby as a drawcard to facilitate engagement. For anyone who has spent time in Fiji, rugby for the male folk has almost a fanatic flavour. Under the leadership of Lifeline staff and former Wallaby Joe Roff, two rugby training seminars will be conducted during the tour. Each seminar will be interspersed with Life skills training for handling mental distress and developing respectful relationships. To further support the tour, Lifeline Community Care Queensland have donated 500 rugby balls, branded with Lifeline Fiji logo and contact number and TNT have kindly offered to transport the balls to Fiji. If you would like to support the Lifeline “Rugby Tour” to Fiji please make a donation online. | AN INTERVIEW WITH LIFELINES NEW NATIONAL PATRON | Q & A with John Brogden Lifeline National Patron | | | Name: John Brogden Position: Lifeline National Patron Why did you get involved with Lifeline As the Leader of the NSW Opposition, I committed to provide $1 million of recurrent funding back in 2002. Lifeline is the ambulance at the edge of the cliff for so many Australians – how can you not support it? Do you think politicians are under too much pressure and public scrutiny? Yes and yes. But as much as I hate to say it, that’s the deal. How do you think Australia is doing with regards to mental health? Better and better and better. We can focus on the negatives if we wish, but the period we live in right now will be regarded in years to come as the time when mental health received the attention it needed. What more can the business world do to assist with breaking down mental health stigma? We’ve come an enormous distance as a community talking about mental illness, but we need to take suicide out of the dark corner and shine a light on it. If we ignore it, it will simply be ignored. Business is moving too slowly to understand mental illness in the workplace. It remains the last major area where we need understanding, acceptance and action. In essence businesses must treat mental illness is exactly the same way they treat physical illness. | | SUICIDE PREVENTION | | Lifeline Foundation established for Suicide Prevention | | | Lifeline has announced the creation of the Lifeline Foundation for Suicide Prevention aimed at building knowledge about how to reduce lives lost to suicide in Australia. Lifeline’s CEO, Dr Maggie Jamieson, said that Lifeline was unhappy that the suicide rate in Australia remained high compared to other preventable causes of death. “As the leading charity for suicide prevention in Australia, we feel that more must be done to reduce deaths by suicide in this country,” Dr Jamieson said. The Lifeline Foundation for Suicide Prevention will work with academic and clinical experts to harness their knowledge and better understand: - how to best reach out and make the offer of help to people who are feeling suicidal
- how to equip people in the community to identify the signs of suicide earlier, and
- how to best support those who are experiencing the loss of a loved one to suicide.
"With one Australian dying by their own hand every four hours, and with someone attempting suicide every 15 minutes, we also need to work with all Australians to learn how to best reach people in crisis,” Dr Jamieson said. “One of the priorities of the Foundation will be to address the single greatest social need in suicide prevention – the four times higher rate of suicide amongst Aboriginal and Torres Strait Islander peoples.” “We believe the benefits of Lifeline’s Foundation will have a far reaching impact at all levels of the Australian community. The knowledge gained by the Foundation will help us better reach out to suicidal people and build more resilient, suicide safer communities.” Lifeline is calling for corporate, philanthropic and individual donations to help support this vital initiative. For more information about the Lifeline Foundation or to make a donation please contact us via email or call 0434 378 939. | Events | Register now for Stress Down Day | | | Lifeline’s Stress Down Day will be held on Friday 22 July and we are encouraging all Australians to participate by having fun, stressing less and feeling better! Last year over 1,000 workplaces and schools took part and we hope to make 2011 an even bigger event. Support this great cause by wearing your slippers, pyjamas or a fun costume to work or school. Just make sure you take some time out from your busy lives to acknowledge stress and have fun while supporting a charity like Lifeline. Every day Lifeline receives 1,250 calls from Australians in need of support. We receive calls from people experiencing anxiety, bullying, loneliness and depression. Sadly up to 50 of these calls are from people at high risk of suicide. By taking part in Stress Down Day you will be helping us to answer more calls and continue to save lives. This year we’ve been lucky to be supported by Bach Rescue Remedy and together we have created a new slipper for 2011. Thanks to Bach Rescue Remedy 100% of the proceeds from the sale of these slippers will be given to Lifeline – truly a slipper with a cause. Buy our exclusive 2011 Stress Down Day slippers for only $25 per pair. Register now for Stress Down Day 2011. | Corporate Supporter | MTAA Super announce sponsorship of the V8 Supercars Championship | | | The Motor Trades Association of Australia Superannuation Fund (MTAA Super) has renewed their sponsorship as the Official Superannuation Fund of the V8 Supercars championship for a further year. Their continued association with the Championship will allow MTAA Super to continue promoting the ‘readthesigns’ campaign, a joint program between MTAA Super and Lifeline which is targeted at suicide prevention and mental health in younger males. The program will see V8 Supercar legend Mark Skaife, drivers from Ford Performance Racing and Holden Racing Team, team up to partner and provide messaging around important mental health concerns for young V8 Supercar fans. “The readthesigns program is for apprentices and workers in the automotive industry. For MTAA Super this partnership provides a platform to promote mental health and suicide prevention,” said Leeanne Turner, Deputy CEO of MTAA Super. “This multi-tiered partnership is an exciting extension to our sponsorship with V8 Supercars. We are committed to promoting the health and safety of the Funds younger male members.” V8 Supercar great Mark Skaife has put his name to the cause by becoming the MTAA Super and Lifeline ambassador. “My association with the readthesigns campaign is a positive extension to the MTAA Super Fund sponsorship in 2011. To be on board to promote key mental health messages is extremely important to me,” said Mark Skaife. “Motor sport drivers are part of a team and throughout my career the support of family and friends has been vital in ensuring my ongoing success. The stats regarding mental health in Australia illustrate the need to promote suicide prevention and mental health.” “Given the popularity of our Championship amongst males aged 18-54 it is vital that we continue to promote key health messages to our fans” The readthesigns campaign will be on track at V8 Supercar Events throughout the year. Check out Mark Skaife talking about Readthesigns on YouTube. |  | |