Lifeline Australia

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Finding a service

Searching the Lifeline Service Finder is as easy as one, two, three …

One, select a search term from the dropdown list or enter an agency name in the keyword field, then add a city/town/suburb and a state, click search. An alphabetical list of these terms can be viewed here

Two, Have a look at the search results…

Three, Click on an agency name and you will find lots of information about its services and how to make contact. There are even links to their website and an email (if they have one) if you want!

General hints

  • You can use all lower case
  • Don’t use brackets, full stops, apostrophes, commas or any other punctuation when searching.
  • If there are NIL results for the location you entered, redo the search using the next largest town e.g. alcohol drug counselling Iluka gives NIL results but alcohol drug counselling Grafton does.
  • If you still get no results it means that only a state or national point of referral is listed. This applies to aged care, disabilities, education, employment or some sectors in particular states, such as crisis accommodation in New South Wales. In those cases enter a search term without a location.
  • Cities like Sydney and Melbourne can be difficult to search if you don’t know their suburbs but entering the city name in the Town/Suburb field will give you a list of agencies throughout the city e.g. use alcohol drug counselling Sydney instead of alcohol drug counselling Annandale

Taxonomy based search strings

Accommodation services

aboriginal accommodation
aboriginal housing
accommodation aboriginal
accommodation aged
accommodation domestic violence
advocacy accommodation
aged accommodation
crisis accommodation
crisis accommodation domestic violence
crisis accommodation
housing aboriginal
housing public
public housing
tenancy

Aged care services

adult day care
advocacy aged
aged accommodation
aged advocacy
aged care inquiries information referral
aged pensions benefits
aged respite care
community transport
elder abuse
home care
home modification
meals on wheels
mobility equipment aids
personal assistance

Alcohol and other drugs services

aboriginal alcohol drug
alcohol drug counselling
alcohol drug rehabilitation
alcohol drug support groups
alcohol drug inquiries information referral
drug alcohol counselling
drug alcohol rehabilitation
drug alcohol support groups
drug alcohol inquiries information referral
needle syringe exchange
services for people affected by another person’s use of alcohol or other drugs
alcohol drug support groups

Child protection services

child abuse counselling
child abuse reporting

Counselling

counselling anger
counselling adoption
counselling carer
counselling depression
counselling disabilities
counselling domestic violence
counselling drug alcohol
counselling eating disorders
counselling family
counselling financial
counselling gambling
counselling gender sexuality
counselling grief bereavement
counselling mental health
counselling pregnancy
counselling relationships
counselling sexual abuse
counselling stress
counselling suicide prevention
counselling suicide survivors
counselling torture
counselling veterans

Disabilities services

adult day care
advocacy disabilities
carer counselling
community transport
disabilities counselling
disabilities information inquiries
disabilities pensions benefits
disabilities support groups
home care
home modification
meals on wheels
mobility equipment aids
personal assistance
respite care
supported accommodation

Domestic violence services

aboriginal domestic violence
court support
domestic violence counselling
domestic violence crisis accommodation
domestic violence crisis intervention
domestic violence legal advice
domestic violence support groups
domestic violence prevention programs
elder abuse
violence order

Education services

education information referral
english language class

Emergency services

ambulance
fire
police
state emergency service

Employment services

employment information referral
supported employment
workplace counselling mediation

Family, relationship and children's services

adoption information
adoption counselling
carer support
child care
family benefits pensions
family counselling
foster care
mediation family conflict
missing persons
parenting
playgroups
pregnancy counselling
relationship counselling
respite care

Financial and material aid services

budgeting
clothing
drought assistance
food material aid
fuel material aid
financial aid
financial counselling
furniture material aid
material aid clothing
material aid food
material aid fuel
material aid furniture
material aid utilities
tax help
utilities material aid
Gambling services
Gambling counselling
Gambling information referral
Gambling support groups

Gender and sexuality issues

gay
gender
lesbian
sexuality

Legal services

aboriginal court support
aboriginal legal
aboriginal violence order
appeals administrative decisions
consumer rights complaints
court support
criminal compensation
dispute resolution
legal advice
legal aid
legal information
police
victims of crime counselling
violence order
welfare rights

Mental health and wellbeing services

aboriginal mental health
anorexia
alzheimers
anger management
anxiety
anxiety support groups
autism
behaviour disorders
behaviour disorders support groups
bereavement
bereavement support groups
bipolar
bulimia
carer counselling support
crisis mental health
child mental health
dementia
dementia support groups
depression
eating disorders
eating disorders support groups
grief counselling
grief support groups
mental health assessment treatment
mental health counselling
mental health inquiries information referral
mood disorders counselling
mood disorders support groups
panic
panic support groups
personality disorders counselling
post natal depression
post natal depression support groups
post traumatic stress disorders
post traumatic stress disorders support groups
phobia
psychoses
schizophrenia
self harm
sexuality gender counselling
sexuality gender support groups
sleep disorders
social support
suicide prevention
suicide survivors counselling
suicide survivors support groups
torture trauma counselling
torture trauma support groups
veterans counselling
youth mental health

Migrant services

migrant inquiries information referral

Physical health services

aboriginal health
ADD ADHD
AIDS HIV
acquired brain injury
allergies
asthma
cancer
chronic pain
community health centre
community nursing
diabetes
epilepsy
health information
heart
hospital
immunisation
infertility
medical assessment treatment referral
menopause
multiple sclerosis
muscle wasting disease
muscular dystrophy
palliative care
parkinsons disease
physical health assessment treatment
physical health support group
prostate cancer
sexual abuse medical treatment
sexual health
sight impaired
spinal cord
stroke
telephone health service

Sexual abuse services

aboriginal sexual abuse
sexual abuse counselling
sexual abuse counselling perpetrators
sexual abuse crisis counselling
sexual abuse medical treatment
sexual abuse support group

Commonly used terms

assessment
child
information
referral
treatment
women
youth

Image of a Lifeline counsellor

Life Tips

When you're depressed try to develop supportive relationships with your friends and family. Talking about your worries or concerns usually makes you feel better.