Recruitment

Volunteer Training

Why Not Join a Lifeline Volunteer Training Course to become a Telephone Counsellor. Make new friends, have fun, and become a volunteer with Lifeline Hobart.

:: Volunteers E-portfolio link - Login Page ::

BASIC TRAINING FOR approx 25 sessions / Course 1 / 2010

Information Sessions will be held 2nd & 3rd February 2010
Course runs from 10th February until 28th April, 2010 (mostly Wednesday night) 6.00 - 9.30pm.
20 and 21 February are weekend 8.45 - 4.30pm sessions.
9 March is a Saturday session 9am - 4.30pm.
This initial training will be followed by 6 - 8 weeks of applied practical skills in supervised sessions.
Therefore Training "finishes" in June, 2010.
Telephone Lifeline (6224 3450) before the end of January 2010 to register.

BASIC TRAINING FOR approx 25 sessions / Course 2 / 2010

Information Sessions will be held in early July 2010
Course starts mid July, 2010 (Wednesday night) 6.00 - 9.30pm.
This initial training will be followed by 6 - 8 weeks of applied practical skills in supervised sessions.
Therefore Training "finishes" in November, 2010.
Telephone Lifeline (6224 3450) before the end of June 2010 to register.

The course covers:

Introduction to becoming a Telephone Counsellor
Self Awareness & Policy
Applied Suicide Intervention Skills (ASIST)
Lifeline Practical Model
Grief & Loss
Relationship Issues
DiVeRT
Child Protection Issues
Addiction Theory
Mental Health Theory
Answering the Call
Applying ASIST
Organisation Protocols
Community Issues

Information and Registration Sessions are at the beginning of each course.

Who is Lifeline looking for?

People from all walks of life who are prepared to:

undertake training
fulfil shifts on a regular basis (usually fortnightly) and also undertake some overnight shifts as Lifeline maintain a 24/7 service
work within the vision and values of Lifeline
make a committment to work with Lifeline.

Once you are an accredited Telephone Counsellor you will have the opportunity to be assessed, to gain a Certificate IV in Telephone Counselling Skills - see Business Services page.

And there's more -

practical counselling skills
personal growth and development
improved communication and relationship skills
enhanced self awareness
giving back to your community
increased ability to support family, friends and colleagues
belonging to the Lifeline community
ongoing support in your work with Lifeline.

To become involved, please telephone:
Lifeline Hobart Office on (03) 6224 3450
or email attention: Training and Education Manager: info.south@lifelinetasmania.com.au

Lifeline Hobart Succession Planning

(October 2009)

Staff and Volunteer Engagement

Lifeline Hobart is currently complying a succession planning process for the organisations future. If you have an interest in being involved in the organisation in a different way in the future please complete the following survey online.

http://www2.searsonbuck.com.au/SB/Lifeline/index.htm

Thank you for taking the time to complete this survey.

Lifeline Hobart Culture Review - TasCOSS

(October 2009)

Re: TasCOSS Workforce Development Survey

I am inviting you to participate in the TasCOSS Workforce Development research project which is surveying both paid staff and volunteers of organisations which have agreed to be case studies for this project.

The TasCOSS Workforce Development Project is supported by funding provided by the Tasmanian Department of Health and Human Services and aims to explore the major issues relating to recruitment and retention of staff in the community services sector. In particular, it will examine the connections between organisational culture and worker satisfaction and how this impacts on willingness to continue to work for an organisation.

By addressing workforce development issues including workforce planning, attraction, recruitment and retention, learning and development and the organisational culture which underpins these matters, the participation of your organisation as a case study can contribute to helping the community services sector become an industry/career of choice. Your opinions and the survey responses of your staff and volunteers will help assess the issues that impact on these issues.

Participation in the project is voluntary and you may choose not to participate. However, I hope you will choose to take part and contribute to the project by filling in the attached survey which should take between 15 and 20 minutes to complete.

Please be assured that your responses are strictly confidential. You are not required to put your name on the survey when you fill it out, only the name of your organisation and I will make every effort to ensure that your answers cannot be linked to you personally when I send my results to your organisation.

If you have any questions about the survey, or about being part of this study, please don’t hesitate to contact me on 6231 0755. Thank you in advance for taking the time to participate in this survey.

Staff - http://www.surveymonkey.com/s.aspx?sm=pgkME23RoOinPknibt48yw_3d_3d

Volunteers - http://www.surveymonkey.com/s.aspx?sm=47NUbyZEVZjhJsK9UpJEZg_3d_3d