Lifeline Australia

Connect with someone who cares

Lifeline 24 hour Telephone Counselling

Please help us improve our telephone counselling service by telling us what you think and what you would like to see happen.

Lifeline takes all compliments, feedback and complaints seriously. We will keep your contact details and your message confidential within Lifeline. Please fill in the following form if you want to give us a compliment, provide feedback or make a complaint:

Required fields are marked with an asterisk (*).

Your first name *
Your surname
Your postcode *
Feedback Type *
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Details *
You can type up to 2000 characters in this part of the form
What would you like to see happen? *
Would you like us to contact you? *
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If yes, how would you like us to contact you?
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Please supply the appropriate detail
Your email address
Your phone number
Your address

If the details are about a specific call, please complete the following

The date of the call (if relevant)
Time of call (if relevant) : hh:mm
The duration of the call (if relevant) minutes
Was the telephone counsellor
The telephone number from which you called
Image of a Lifeline counsellor

Latest News

Lifeline Talks Business this Christmas

07 Nov 2008 Lifeline Australia is offering businesses and organisations a new way to deliver Christmas cheer this festive season, while also supporting charity and minimising their carbon footprint. Read the full story

Level of distress amongst young alarming

21 Oct 2008 Lifeline Australia is alarmed by a report that 15.5% of young Australians are experiencing high or very high levels of psychological distress. Read the full story

Indigenous callers less lonely

08 Oct 2008 New data released today has found that Aboriginal and Torres Strait Islander callers to Lifeline are less lonely than non-Indigenous callers. Read the full story

See our media release collection

Life Facts

Lifeline provides a comprehensive range of services including the national 24-hour telephone counseling service available on 13 11 14 from anywhere in the country

Life Tips

Talking to a service such as Lifeline's 24-hour counseling line 13 11 14 may help clarify the problems and possible solutions.