Lifeline Services

24 hour telephone counselling

Our 140 trained Telephone Counsellors (TCs) are there every day of the year.
People phone to talk over all types of problems - for example - relationships, anxiety, depression, loneliness, stress, work issues, parents, kids, and sometimes suicidal thoughts.

Our counsellors are trained through a course that is one night per week and 3 Saturdays for 5 months; and they have monthly in-service training. Our counsellors are taught to listen, support, and help but not to give advice. Referrals to other agencies will be made if appropriate. Phone 131114 anytime.

Personal Counselling

Our thirty volunteer trained personal counsellors are available for daytime, evening and weekend appointments. They have a range of qualifications and experience, and clients are placed with the counsellor who seems most appropriate for their problem area.

Some of our personal counsellors have expertise in particular areas, eg couple and family counselling, drug and alcohol counselling. See below as well for specialist counselling services. There is a small fee for each session, this is based on a sliding scale which will be explained by the counselling manager on inquiry. Fees are waived for those experiencing hardship. Phone 9949 5522 during business hours for an appointment.

Problem Gambling Counselling & Support Groups

Both personal counselling and counselling in a group is provided for those whose gambling has become a problem. Separate groups are held in the evening for family/friends or those with the problem
Phone 9949 5522 for information or an appointment.

Creditline Financial Counselling

Face to face counselling service for those experiencing financial difficulties that can range from budgeting to bankruptcy. Problems may include failed business, over spending on credit cards, gambling debts, or many other issues.

The Anxiety Group

Anxiety groups are run through out the year.  It offers education and techniques to deal with anxiety.Please phone the office on 99495522 for information.

Men's Anger Management Group

meets weekly 6.30pm - 8.00pm on Wednesdays.
Phone the office for information regarding the next group.                             The group meets in the lounge area Mosman Square Seniors' Centre,  Civic Centre Mosman.
Anyone interested in joining the group please call the office 9949 5522.

Relationships Group Program

For couples or individuals seeking help in this area of their lives. If you are thinking of joining the next group please phone the office on 99495522.

Grief & Loss Group Program

For individuals who have or are experiencing loss of relationship through divorce, separation or bereavement.  The group may help you by realising you are not alone and provides some coping strategies. Please telephone the office on 9949 5522

Young Mums Support Group

Supporting young mums to adjust to the changes motherhood brings. These groups are run in Mosman and Balgowlah.  Please phone the office on 9949 5522 for details.

Problem Gambling Group

Education and support to deal with problem gambling. The next group commences 5th May 2009.  Please phone the office 9949 5522 for details.

Suicide Bereavement Support Group

For those bereaved by suicide - Phone 9949 5522 for details and to register your interest for the next group.

Lifeline Suicide Crisis Support Program

Offers short term phone support by an experienced counsellor for those experiencing suicidal thoughts, or concerned family members.

The aim of this program is to provide encouragement for the person to make contact with a doctor, counsellor, psychologist or psychiatrist, and to support them. Lifeline Northern Beaches is playing a key role in a national research project aimed at developing best practice standards for suicide support. For information phone 9949 5522

Welfare Assistance

is available for individuals and families facing financial difficulties. Food and/or vouchers are available for those experiencing difficulties. This service is open weekdays only between 10am and 1pm.

The Community Visitors Scheme (CVS)

places volunteer visitors in nursing homes in our local community. The co-ordinator Helen Pook seeks volunteers who would like to be involved in this type of rewarding volunteer experience.
Helen is available Mondays and Wednesdays on 9949 5522 (or leave a message with the office) or by contacting admin@lifelinenb.org.au

The Senior Volunteer Service (SVS)

places volunteer visitors with isolated people in their own homes. The co-ordinator Honore Troy seeks volunteers who would enjoy this type of visiting. Honore also seeks new 'clients' who need a home visit, who live in the Manly Warringah areas. Phone the office and leave a message on 9949 5522 during office hours.

Further enquiries may be made by contacting admin@lifelinenb.com.au