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Lifeline Services

FOCUS ON PREVENTION AND EARLY INTERVENTION

Lifeline SWV. has established a practice repertoire that includes:

FACE TO FACE COUNSELLING

Face to face counselling at Lifeline Access & Resource Centre (LARC) has been offered to the community since September 2003. During that time LARC counsellors have dealt with a range of issues such as: family violence, relationship counselling, behaviour change and anger management counselling. In addition, LARC counsellors see clients with anxiety, depression and suicidal ideation.

Anger management and behaviour change counselling

Referrals are received from legal practitioners and community agencies. When referring agencies treat clients with multiple issues, including anger management, Lifeline is able to offer counselling to some of these clients allowing the referring agency to focus on the primary issue, eg alcohol/drug use.

Anger management and behaviour change counselling is not just confined to adults, LARC counsellors have also worked with secondary schools in the local area, where young people have behavioural problems. This counselling involves close consultation with teachers to develop coping strategies for the affected young people.

Not all counselling is done by appointment

Community members have traditionally relied on Lifeline’s telephone counselling service to be available when they are in crisis, and this ethic has been transferred to our face to face service.

People who are unable to access immediate assistance elsewhere in the community can present in person at LARC. Many serious situations have been attended to including clients actively considering suicide. People report that they have seen Lifeline’s sign and have walked through the door and requested help.