If you need help now:
- Call Lifeline’s 24hr crisis telephone line on 13 11 14
- Access online one-on-one Crisis Support Chat
- Call 000 if life is in immediate danger
General enquiries and feedback
For general enquiries and feedback, including compliments and complaints, please click on the green Enquiries & feedback button below.
Lifeline is committed to providing the best possible service. We welcome and value your feedback so we can improve the services we provide to you.
Lifeline Australia Feedback and Complaints Policy
Please be advised that compliments may be used and published by Lifeline to promote Lifeline services and encourage help seeking behaviour. No personal or identifying information will be used. If you do not want your compliment to be published please let us know.
Enquiries are monitored during business hours only, Monday to Friday 9am-5pm.
Alternatively, please contact Lifeline National Office or your local Lifeline Centre. Details below.
To volunteer for Lifeline contact your local Lifeline Centre.
Lifeline National Office
||PO Box 173, Deakin ACT 2600
||(02) 6215 9400
||(02) 6215 9401
Volunteer for or find a local Lifeline Centre or retail outlet near you.
Media enquiries or interview requests contact:
P: 0408 407 376
Read our National Privacy Statement.
The first call made to Lifeline was at 5pm on the 16th of March 1963.