Lifeline Central West issue clarification
Lifeline Australia wishes to clarify some incorrect statements made today regarding financial concerns raised by a NSW Lifeline Centre, and reiterate that our 13 11 14 crisis line will not be compromised to the people of Central West NSW.
The NSW Government has not cut funding to Lifeline Central West, and nor has Lifeline Australia. The matter concerns an internal funding distribution model developed by consensus with Lifeline Australia and its members in 2012.
No funding reduction has been made to Lifeline Central West, nor is one being considered. The figure of $800,000 over four years being owed to the Centre is erroneous.
Lifeline Australia has complied with the 2012 internal funding arrangement agreed to by all NSW Lifeline members, including Lifeline Central West. However, in recent months, the Centre raised concerns about the distribution of funding based on their three operational sites, e.g. being recognised as three Centres rather than one.
Lifeline Australia has made a number of efforts to fairly work through the matter to ensure a solution that meets the needs of Lifeline Central West, the other 12 NSW Lifeline Centres and, most importantly, those who need our lifesaving services.
As part of our commitment to resolving this issue, Lifeline Australia has:
Facilitated a discussion among all 13 NSW Lifeline Centres to address the concerns, as collaborative decision making is a requirement for our member-based organisation;
Invited Lifeline Central West to work in and on an internal group to address Lifeline's national rules regarding Centre status; and
Offered Lifeline Central West our willingness to work through the Centre's specifically financial problems if it has incurred them.
Lifeline Australia wishes to strongly assure the Central West NSW community of our national charity’s commitment to stopping rural, regional and remote suicide, as we work to address concerns raised by Lifeline Central West.
As stated previously, there will be no disruption to Lifeline’s national services, with our 24/7 Australia-wide network operating at scale and with the ability to take more than 2200 calls each day. Further, between 2011 and 2015, our NSW Centres increased the number of calls answered in the State by 98 per cent.
We have more than 3500 Crisis Supporters across the country available to listen to people who may be going through a crisis and work with them to stay safe.
For 24/7 crisis or suicide prevention support, please call Lifeline on 13 11 14 or visit lifeline.org.au.
INTERVIEWS: To request an interview, please contact [email protected] or 0408 407 376.