Lifeline Northern Rivers seeks volunteer Telephone Crisis Supporters.
The start date for Lifeline Northern Rivers' next Telephone Crisis Supporter Training has now been confirmed. The course will begin late in August 2016 however the intake and recruitment process is underway already. The closing date for applications is July 29th. If you are interested in being considered for the course email your contact details to us at [email protected] so that we can get in touch with you once the final course details are available. You can call 66 22 41 33 or email [email protected] at any time for a basic information pack
Lifeline’s 13 11 14 service plays a critical role in offering 24/7 easily accessible support to Australians in crisis who may be at imminent risk of taking their own lives. In 2016 Lifeline will answer more than 850000 calls to 13 11 14 nationally; Lifeline Northern Rivers’ 70 Lismore-based volunteers will play a critical role by answering more than 19000 of those crisis calls. Many of those calls will come from people at significant risk of suicide at the time of their call.
To maintain its contribution to the national 13 11 14 service Lifeline Northern Rivers needs to train about 16 volunteer crisis supporters every year. Lifeline’s crisis supporter training equips volunteer crisis supporters to provide immediate and short term support to people in crisis. This includes helping the caller to relieve emotional distress, enable coping skills, make decisions and increase their safety around suicide and other issues.
Training includes a significant element of on-line eLearning reinforced by 6 x 4 hour experiential classroom-based modules. This leads to a closely supervised and supported workplace training program which prepares the volunteer for acceptance as a probationary crisis supporter.
To receive a basic information pack about the training:
- email [email protected],
- call us on 66224133
What is a Lifeline Crisis Supporter?
Lifeline’s 13 11 14 crisis support line provides immediate support and assistance to all Australians, whatever their need. Lifeline’s crisis supporter training equips volunteer crisis supporters to provide immediate and short term support to people in crisis. This includes helping the caller to relieve emotional distress, enable their coping skills, increase their safety and make decisions. Crisis supporters also provide callers with a pathway to further care.
What are the benefits of becoming a Crisis Supporter with Lifeline?
Becoming one of Lifeline’s 3500 crisis supporters provides you with an opportunity to make a real difference in communities all around Australia. In return for the time and support you give to others, you will receive the following personal benefits:
- High quality, accredited training delivered nationally, Many of the skills and competencies in this qualification transfer into other community services and health qualifications.
- Practical experience in the field of crisis support and referrals, with ongoing clinical supervision and support in your work, as well as the opportunity to enhance your skills.
- Meeting new people and having rewarding experiences.
- Having a sense of belonging and being valued within the Lifeline community.
- The real sense of satisfaction that comes from being able to give something positive back to your community.