If life is in danger
call 000

Lifeline Contact

Please find information about how to contact Lifeline below.

Complaints, enquiries and feedback

For general enquiries and feedback, including compliments and complaints, please click on the buttons below.

  

Lifeline is committed to providing the best possible service. We welcome and value your feedback so we can improve the services we provide to you.

Lifeline Australia Feedback and Complaints Policy

Please be advised that compliments may be used and published by Lifeline to promote Lifeline services and encourage help-seeking behaviour. No personal or identifying information will be used. If you do not want your compliment to be published please let us know.

Please note, we cannot provide crisis support via the feedback and enquiries forms, if you need support, please call 13 11 14.  If life is in danger, call 000.

Enquiries are monitored during business hours only, Monday to Friday 9am-5pm.  

To speak to Lifeline Crisis Supporter, phone 13 11 14

This service is available 24 hours a day, 7 days a week.

For further information

Lifeline National Office

Postal Address PO Box R1084, ROYAL EXCHANGE NSW 1225

National media enquiries from journalists

Call: 0408 407 376 Email: media@lifeline.org.au

Lifeline Centres

To find out more about volunteering, shops, or donating goods such as furniture and books, please find your local Lifeline Centre.

Visit: Lifeline locations

Local Media

For local media requests please contact the relevant Lifeline Centre.

Visit: Lifeline Locations

Requests for Information

Students will find a range of resources, research & reports publications, and our media centre via the "About" Lifeline homepage.

Visit: About

Lifeline merchandise

For Lifeline service brochures, pocket cards, magnets and other Lifeline merchandise, please visit the on-line shop.

Visit: Lifeline shop

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