If life in danger call Triple Zero 000
If life in danger call Triple Zero 000

Who we are

We are here to listen, without judgement and to advocate for equal opportunities for mental wellbeing. We are here for you.

We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We are committed to empowering Australians to be suicide-safe through connection, compassion and hope.

Why we exist

Lifeline exists to ensure that no person in Australia has to face their darkest moments alone. Our experience has shown us that it is through connection that we can find hope. We are available 24 hours a day to listen, without judgement to any person in Australia who is feeling overwhelmed, experiencing crisis or longs to be heard.

To save lives
To provide connection and hope
To educate & support

We do this by...

Providing opportunities for connection through digital and face to face suicide prevention crisis support services.  Our network of 41 centres includes 10,000 volunteers, including 3,500 Crisis Supporters and 1,000 employees, all dedicated to ensuring no person in Australia has to face their darkest moments alone.  Our telephone, text, and online crisis support services receive over 1 million contacts a year. Our training programs build community skills and educate thousands of people to be suicide safe, while our Research Foundation creates new knowledge, as well as engaging in public education, awareness building and advocacy in relation to suicide prevention.




What sets us apart

  • We are here to listen, without passing judgement.
  • We believe every life is equally important.
  • We are committed to keeping you safe.
  • We are a national service with a local footprint, we are present within the communities that need us most.