What to expect
You'll be asked for some personal details, such as your age and location, but these are optional and you can choose to remain anonymous. You'll then be connected to a trained Lifeline Crisis Supporter. You can text them anything that's on your mind - no matter how overwhelming, they are there to listen.
About the service
We offer confidential one-to-one chat short-term support with a trained Lifeline Crisis Supporter for people who are feeling overwhelmed or having difficulty coping.
How we can help
We listen without judgement and provide a safe space to discuss your needs, worries or concerns. We will work with you to explore options for support.
Text us to start
Once you text 0477 13 11 14, we'll begin with a quick, anonymous pre-survey to get started with your support.
Text us for support
Lifeline's support service is available via confidential text message. Following a few pre-survey questions, you'll be connected to a trained Lifeline Crisis Supporter who will listen without judgement.
For translation service information please follow the below link.
A safe place to talk day or night
- Call 13 11 14 24/7 Crisis Support
- Chat with us Available 24/7
- Text us Available 24/7