If life is in danger
call 000

Text Service Information



The Lifeline Text is available from

12pm to midnight (AEST)

Accessing the service

  • Step 1: Text 0477 13 11 14
  • Step 2: Complete the pre-survey questions
  • Step 3: Read the Website terms of use. By using this service you accept these terms.
  • Step 4: You will be connected with a Crisis Supporter as soon as one is available

About the service

  • Short-term support for people who are feeling overwhelmed or having difficulty coping
  • Real-time using ‘SMS’ technology​
  • Confidential one-to-one with a trained Lifeline Crisis Supporter ​

What we do

  • Listen without judgment
  • Provide a safe space to discuss your needs, worries or concerns
  • Work with you to explore options for support

For translation service information please follow this link


For service terms of use follow this link

Other ways to access Crisis Support