Director qualifications: BBus (Accounting), CA, GAICD.
Experience: Jacinta is a Chartered Accountant with 30 years’ experience with KPMG, with over fifteen years as Partner. Jacinta currently has the role of Partner responsible for Regulatory Compliance. Her experience spans audit, governance, compliance and risk advisory services and she has extensive experience working with Boards. She is a graduate and member of the AICD and is a key figure in the financial services industry in Melbourne.
Director qualifications: MBA, Adv Dip RBM, MAICD.
Experience: Travis joined the Board in November 2017. Travis has nearly 30 years’ experience in the agribusiness industry. Having worked previously for Ruralco Holdings Limited & Wesfarmers subsidiary Landmark. His previous directorships include several of the Ruralco entities along with AuctionsPlus Pty Ltd, the market leader in online transactions of livestock services. Travis is currently Chairman of Terragen Holdings, Clean Seas Seafood and Non-Executive Director of S&W Seeds Australia. Over his career Travis has had extensive involvement in Rural & Regional Australia and is passionate about bringing this experience to Lifeline.
Chair Service Committee
Director qualifications: Bec, GAICD
Experience:Tony is an accomplished senior executive with 25 years’ experience in the information technology and financial services industries. With leadership roles spanning national, regional, and global theatres, Tony has led organisations and businesses of significant scale and complexity. With strategic and operational accountability across all enterprise functions, Tony has notable experience in general management, strategy and transformation, sales and marketing, customer experience management, and service delivery. He is currently the Chief Executive, Operations & Deputy CEO at Coal Long Service Leave Corporation, responsible for strategic leadership and operational management of the scheme. Tony’s prior role was Managing Director for Unisys Asia Pacific where he was also Chair of the Unisys Australia Board. In the preceding years, Tony held executive leadership positions at Adobe and Dell.
Rev Geoff Flynn
Director qualifications: BE (Communications), BD, MA (Pastoral Supervision). GAICD
Experience: Geoff is currently the Minister / Executive Officer of the Wollongong Mission of The Uniting Church in Australia which has a long history of supporting persons in crisis through Lifeline South Coast and its Community Care Centre. Geoff has 25 years’ experience serving in leadership positions within the Church including the NSW/ACT Boards of the UCA Synod and UnitingCare (now Uniting).
Geoff is passionate about promoting mental health, and is an experienced Defence and Mental Health Chaplain, and Clinical Pastoral Educator. He has a strong interest in Public Theology and the integration of Christian proclamation and community service.
Chair Governance Committee
Director qualifications: BA LLB GAICD
Experience: Michelle joined the Board in 2019 and is a Telephone Crisis Supporter based in Maroochydore. Michelle is also a lawyer with over 30 years’ experience as a commercial litigator across different industries. Since early in her career as a partner of national and international firms, she has been involved in management, sitting on her firms’ boards and executive committees. She was one of the early female managing partners of a law firm, and throughout her career has been a champion of diversity in the workplace. Since 2016, Michelle has been the principal of Harpur Phillips, and is a trusted advisor to a small number of clients, advising mainly on governance and risk management. Michelle is a graduate member of the Australian Institute of Company Directors. She is a director of Eildon Capital Limited, and Chair of its Audit and Risk Committee.
Audit and Risk Committee Chair
Director qualifications: BA (Hons), Accy, FCA
Experience: Robert Hubbard joins our Board of Directors to support in the stewardship and long-term sustainability of Lifeline Australia, with more than 20 years’ experience in accounting, corporate finance, assurance and audit as a partner at PwC in Brisbane.
Robert currently chairs Healius Limited and is Deputy Chair of Orocobre Limited, and served as a director of Bendigo Bank from 2013 until November 2021, chairing the Bank’s Audit Committee during that time.
Dr Daniel Mainville
Director qualifications: BSc (Eng)(Honours), M.Sc., PhD, GAICD, FARLF
Experience: Daniel is the Head of Consulting & Major Partnerships at GippsTech. He joined the Board in November 2017. He has also served on the Board of Lifeline Gippsland Inc. since 2014. Living in regional Victoria, Daniel brings to the Board a passion for helping communities embrace diversity and build resilience – particularly in support of LGBTQIA+ people who face additional mental health challenges and suicidality due to community attitudes, stigma, bullying, isolation and the internal acceptance of their sexuality. Daniel’s career spans over 25 years of working at senior levels in consulting, government and private industry leading strategy development, innovation, stakeholder management, and emergency preparedness and response. He possesses advanced qualifications in environmental engineering. Daniel is a Fellow of the Australian Rural Leadership Foundation and a Graduate member of the Australian Institute of Company Directors.
Director qualifications: BCom, MAICD, F Fin
Experience: Bruce is currently an advisor to Andrew and Nicola Forrest’s Minderoo Foundation, a private philanthropic foundation in Australia, with Bruce’s area of focus covering cancer, tobacco control and technology-based welfare delivery. Bruce joined Minderoo in September 2017 as Chief Operating Officer, prior to this, Bruce was Managing Director of eftpos Payments Australia Ltd from August 2010 to August 2017. Prior to joining eftpos, Bruce held a number of senior executive positions for Visa Inc. globally where he worked for over 18 years including Executive Vice President of a number of local and global business operations spanning Australia, New Zealand, Asia Pacific and International operations. He has substantial board experience in the NFP sector, including six years on the National Board of Save the Children Australia Limited. Bruce is a member of the Financial Services Institute of Australasia and the Australian Institute of Company Directors.
Experience: Linda O’Farrell is a senior executive with extensive experience in the Western Australian resources sector. Linda has shaped people strategy for leading resource companies including Newcrest, BHP, Mount Gibson Iron and since 2013 has led the People and Infrastructure Services teams for Fortescue Metals Group (FMG). In 2015 Linda was honoured to be awarded the CME Women in Resources Champion award and has continued to contribute to empowering women through her involvement with Dress for Success WA (2017) and Chief Executive Women. Linda joined the Board of the Australian Institute of Management WA in 2018 and the board of Australian Mines and Metals in 2018.
Co-opted board committee members
(Co-opted member of the Governance Committee)
Governance Committee co-opted since 2018
Kristy Do is General Counsel & Company Secretary of Nikko Asset Management, Australia and is responsible for the legal, risk and compliance functions of that business. Nikko Asset Management, Australia is part of the Nikko Asset Management Group headquartered in Tokyo.
Kristy joined Nikko Asset Management in October 2013 and has over 18 years of experience as a legal practitioner with over 14 years in the financial services industry.
Prior to joining Nikko Asset Management, Kristy was Company Secretary for Mirvac Group, Senior Lawyer for ANZ Wealth, and a legal practitioner for Colins Biggers and Paisley. Kristy also spent 6 years with the Australian Securities and Investments Commission in enforcement litigation and compliance roles ending her service there as Manager of the Compliance Directorate for Financial Services responsible for ensuring compliance with Australian financial services law by large entities regulated by ASIC.
She is a member of the Supreme Court of New South Wales, holds an unrestricted practising certificate from the Law Society of New South Wales. She has completed the Company Directors Course and is a member of the Australian Institute of Company Directors.
(Co-opted member of the Audit & Risk Committee)
Audit and Risk Committee co-opted since 2015
Sam is an auditor and adviser to large and medium-sized financial institutions. He enjoys nothing more than thoroughly understanding the business model that his clients have in place and the processes and controls that they operate to meet their business objectives. He prides himself as being easy to do business with. His passion for what he does, combined with years of experience, enables him to provide significant value through the assurance services he offers.
His areas of expertise include:
- Audit and Assurance Services
- Accounting Advice: IFRS
- Controls Advisory (including Sarbanes Oxley)
- Risk Management
- Regulation (specialising in APRA regulation)
- Due diligence
(Co-opted member of the Service Committee)
Service Committee Co-opted since 2019
Peter joined the Lifeline Service Committee in July 2019. He is a Consulting Director of LimeBridge Australia. He has significant industry experience in customer service delivery in Australia, the United Kingdom, and the USA. Over the last 20 years, he has transformed many of Australia’s largest institutions. Peter grew up in Sydney and studied accounting at UNSW and more recently, four years post-graduate Psychology at Sydney University. Peter has gained a wide experience in financial service firms within Australia as well as working for Coopers & Lybrand in the UK. Limebridge is a customer experience consulting firm in Australia, well known for operational transformation and improvement programs that continues to create value for Australia’s largest companies.
(Co-opted member of the Audit & Risk Committee)
Audit and Risk Committee co-opted since 2020
After graduating from Melbourne University with a Bachelor of Commerce, Zoe began her career at Arthur Andersen in Melbourne in 1995 as a chartered accountant, before moving into Human Resources when she relocated to London in 1998 where she worked at premier investment banking firms. In 2004, Zoe relocated to Hong Kong where she worked in the leadership capacity of Global Head of Human Resources in the financial services sector for 12 years. Given her Audit, People and Culture background her skills in risk management, strategy, audit, and operational control are significant. Further, she was a member of the global crisis management committee through some of the world’s most challenging crisis events in recent times.
Her knowledge in the not for profit sector is founded on her experiences with corporate social responsibility, employee volunteering and engagement programmes, as well as numerous grassroots initiatives. While in Hong Kong she was a member of The Women’s Foundation’s Board of Governors. She relocated to Perth in late 2017 before being appointed Board Chair of the Women’s Legal Service WA in 2018.
Whilst always considering matters through a “human lens”, Zoe applies a pragmatic, innovative, and solutions orientated mind-set to all that she does with particular strengths around strategy, governance, risk management, and sustainability in the pursuit of building resilient, safe and healthy communities.