Peer support training courses
Peer Support is about our shared experiences as human beings. It is about understanding another person's situation and providing empathy and support, especially during times of stress.
Managing Challenging Interactions
Anyone who is exposed to challenging situations and interactions in their workplace or community would benefit from this course. These roles include, but are not limited to; retail, call centres, collections, customer services, complaints and escalation handling, case management, or anyone exposed to challenging interactions in the workplace.
For people who care
By choosing Workplace and Community Training you are choosing an evidence informed, interactive and thought provoking learning experience. Our growing library of flexible courses is built on decades of skilled delivery as a leading provider in the mental health and community sectors.
With award winning eLearning programs from Lifeline.
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Train with purpose
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Experience based programs
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Human-centred
We're here for you
Confidential one-to-one support with a trained Lifeline crisis supporter.
If life is in danger, call Triple Zero (000)