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Accidental Counsellor

Accidental Counsellor is aimed at those who would like to be able to safely and effectively support friends, family, colleagues, and strangers who are in distress or experiencing a crisis.

Peer Support Training

Research tells us that employees are more likely to see support from a work colleague than from a manager or formal support pathways.  So, it is important employees have the basic skills and awareness to help assist them.

Accidental Counsellor is aimed at those who would like to be able to safely and effectively support friends, family, colleagues, and strangers who are in distress or experiencing a crisis. 

Accidental Counsellor by Lifeline will provide you with basic skills and a structure to enable you to provide immediate support and assistance using the ‘Recognise, Respond, Refer’ model.

The skills learnt in the Accidental Counsellor course can be applied in many contexts, and will provide participants with skills in active listening, calming and effective gentle questioning. You will also learn how to ask openly about suicide risk and respond safely whatever the answer.

The course is open to anyone and no pre-existing skills or knowledge are required. We can also tailor the course to suit your corporate environment.

Please be aware that this course is NOT intended to train participants to be a counsellor.

    

Delivery

Accidental Counsellor by Lifeline uses a blended training model to provide effectiveness and convenience.

Course details

eLearning: 1.5 hrs online, self-directed

Group session: 3.5 hrs delivered in person or virtually by Lifeline trainers, maximum of 20 people.

* please note that we require 12 people to run the session.

Outcome

Participants are provided with basic skills to support someone in an emotional crisis by learning how to recognise, respond and refer to an appropriate service. Participants also learn how to confidently and safely ask about suicide.

Download the Accidental Counsellor brochure.

  

Lifeline Australia is the proud recipient of the LearnX platinum awards for its’ eLearning programs in 2020 and 2021.

LearnX has been created for the Australian entrepreneurs of tomorrow by assisting them in building businesses through online education. Built for all skill levels no matter if this is your first time looking to start a business, or experience professional looking to upskill. LearnX offers you the ability in a 247 World by building fundamentals on Strategy, Marketing, Content Creation for Social, Digital and more. See the LearnX website for more information.