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Our National Partners

Our National Partners enable much of the growth and development of Lifeline's services. We greatly value the relationships we have formed while developing programs and services with our corporate supporters. Here, we acknowledge the generous support of our National Partners.



Woolworths logo

Woolworths’ funding of three initiatives over the past four years has helped Lifeline to ramp up crisis support services and work closely with communities recovering from drought and natural disasters.

  • Lifeline Text – Woolworths’ support played a key role in piloting and establishing the new Lifeline Text service. More young people are accessing our service in greater numbers. In fact, 53.7% of people who accessed Lifeline Text last year were under 24 years. Offering multiple channels of support – Phone, Chat, and Text – is essential in ensuring that a full safety net of crisis support is available to everyone in the community.
  • Drought Support – Woolworths are supporting 6 projects in rural and regional Australia, providing face-to-face counselling, training, and resources to bolster the wellbeing of people impacted by drought and to develop their community connections.
  • Community Recovery - through the STAND Appeal, Woolworths are assisting Lifeline to provide life-saving support to vulnerable communities affected by natural disaster through the delivery of Psychological First Aid and counselling in affected communities.  This support will be critical to ensuring affected communities have every chance to build resilience and recover.


Packer Family Foundation Logo

Lifeline receives more than one million requests for help a year from people in crisis. These calls are answered by our highly trained and skilled volunteers. Lifeline crisis supporters receive extensive training before they’re fully qualified—in fact, it takes more than 170 hours over 12 months to train each and every volunteer. And Lifeline trains around 1200 new volunteers each year.

The generous support of the Packer Family Foundation has enabled Lifeline to train 200 Crisis Supporters and answer the calls of 25,641 Australians in crisis, ensuring Lifeline is available for people in crisis, wherever and whenever they need it.


IAG logo

IAG's NRMA Insurance business and RACV have joined forces to provide funding to Lifeline Australia to help enable critical tele-health suicide prevention services for vulnerable communities affected by the summer bushfires and COVID-19.

The joint NRMA Insurance and RACV funding will enable:

  • More than 8,000 tele-health counselling sessions for people in communities affected by drought, bushfire, flood, and COVID-19.
  • e-learning Accidental Counsellor training for up to 3,000 people in communities across Australia, with a focus on those who have regular contact with other community members. This training will equip people with the skills to recognise the signs of mental distress or ill health and the ability to respond effectively and refer people to the most appropriate local services.
  • Distribution of tool-kits and resources within affected regions so that people are aware of the support that is available to them.


The Buildcorp Foundation’s mission is to provide a common vehicle to maximise the collective, giving spirit of their team and business partners, to those initiatives and organisations dear to the Buildcorp community.  Buildcorp Foundation has been supporting Lifeline since 2015.

According to the Australian Institute for Suicide Research and Prevention, men aged 15 to 24 working in construction are twice as likely as other young males in the community to take their own lives. They're also six times more likely to die from suicide than from a workplace accident.

The Foundation has so far enabled the recruitment, training, and technology needed for additional telephone Crisis Supporters, helping Lifeline respond to the increasing number of requests for help received each day.

Most recently Buildcorp has joined a number of leading corporates to support the establishment and launch of a 24-hour, seven-day-a-week, bushfire crisis helpline to support the thousands of Australians affected by the 2020 Summer fires. The helpline is providing dedicated bushfire assistance through on-the-ground support teams and the provision of the new 13 HELP (13 43 57) phone line.



nib and nib foundation have teamed up to help Lifeline Australia to expand the Lifeline Text service over the next year, to meet the increase in demand for support across the COVID-19 pandemic.

nib’s contribution will expand Lifeline Text to offer 10,000 additional crisis interventions on top of other crisis support services. This funding will also support the recruitment and training of  60 new volunteer crisis supporters so that some of our most vulnerable communities will always have access to support, whenever they need it.

The partnership will ensure Lifeline is able to offer a complete safety net of crisis support, whether that be through phone, chat, or text services to Australians, wherever they may be.


Mental Health is the biggest issue across AFL clubs and playing groups, the wellbeing of everyone involved in the game is a “growing focus’ for the league.

Through AFL’s support of Lifeline, together we want to reduce the stigma of mental health issues and promote mental health and wellbeing for football communities.

AFL is supporting the Lifeline network through Club, community engagement, education, and importantly, fundraising. With the AFL’s support, we will be able to both increase the number of volunteers we can recruit and train each year and extend Lifeline services, including new channels like Lifeline Text so that we can answer every call for help.


Accor Hotels has been a key partner in supporting Lifeline’s Digital transformation aiming to assist help seekers to reach Lifeline anytime, anywhere and on the platform they feel most comfortable. Through our shared vision of an Australia free of suicide, Accor’s funding to date has allowed us to support some of Australia’s most at-risk communities through Lifeline Text. They continue to fund our digital support service development as Lifeline expands its text footprint.


AGL Logo

As an essential service provider to millions of Australian homes and businesses, the safety and wellbeing of customers and team members is a key priority for AGL.

AGL has joined with Lifeline to support the growth of Lifeline-Text to a 24/7 national service over the next year. Their support will help in developing the platform, training, and delivery of Lifeline Text to scale the service and increase the number of crisis supporters and users. The aim is to make Lifeline Text as integral to Australians as the Lifeline 13 11 14 service.




Established in 2010, Liptember is a month-long campaign run throughout September aimed at raising funds and awareness for women’s mental health. Women are urged to purchase and wear the official lipstick throughout the month, gaining sponsorship from family, friends, and co-workers. Lifeline is delighted to have been a beneficiary from the very beginning.

The contributions of the campaign to date has supported 35,000 life-saving calls, supporting their goal to encourage and inspire people to listen, share and learn.



Nutrien logo

Rural and regional communities around Australia continue to face the devastating consequences of extreme climate conditions and the subsequent financial pressures these disasters effect on these communities, with survey results showing 75% of farmers have experienced unusually high periods of emotional stress and upheaval.

NutrienAg Solutions has significantly contributed to crisis support and suicide in drought-affected areas through the distribution of the Lifeline Drought Tool Kit and through their support of community Gatekeeper training

Community members with regular access to locals are prioritised for crisis support training so they can be equipped with the skills to recognise changes in behaviour that may indicate a person is at-risk and be able to respond and refer appropriately. Publicans and rural fire service members were invited to participate in the training pilot run by Lifeline Central West and results were immediate and lifesaving.



Bridging Hope Charity Foundation commenced a partnership with Lifeline in 2017, stemming from Lifeline’s desire to help build more resilient and suicide-safe communities. Bridging Hope has supported Lifeline with a new initiative; the research and development of a culturally appropriate 24/7 crisis support service for Chinese communities within Australia.

How can your organisation get involved?

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