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"I thought no one could help me and I felt so desperate, but talking to someone was the first step to getting my life back."

"I never knew it would bring so much relief to talk to someone who cared"

"…even though I thought, I knew what Depression was in theory, in practice; I really did not know what it meant for me. The most important thing to understand is that: You are never alone, get Help!"

"I do like the chat thing. I’m sometimes better at writing stuff rather than saying stuff. I appreciate that I can just talk to you and trust you with stuff that I can’t talk to with my friends"

"You have really helped me tonight. I’m feeling great now. I’m finally relaxed!!!!"

"I even feel better typing to you tonight. I feel like I have taken some action. I was a bit scared of calling but I find online chatting less scary."

"Thank you for that information and thank you for talking to me. I actually feel a bit better getting it out of my system and saying how I really feel."

"Thanks heaps for your help, I feel calmer and a lot less like harming myself now."

"I even feel better typing to you tonight - I feel like I have taken some action. I was a bit scared of calling; but find online chatting less scary. What a great idea."

"You really did save my life tonight. Was very very close to doing something silly."

"I never knew that it would bring so much relief to talk to someone who cared."

"The perspective offered in my lowest moments gave me the strength to continue at moments when I could otherwise have given up."

"Thank you Lifeline I could not have done it without you."

"Thank you for having such wonderful people taking time to help others."

"I want to compliment Lifeline for the professional and caring approach. I was very impressed with the service I received yesterday. I’d also like to say that many years ago Lifeline literally saved my life when I was in a very dark place. Thank you."

"Wanted to say thank you - someone helped me today and I’m very grateful."

"Thank you so much for listening to me and helping me organise my thoughts. I felt I should not be on the phone because there were so many more serious issues not just relationship advice. While I was on hold I went to your website and it was very helpful so I will follow up on Monday with the councillors . Again I really appreciate your time and warmth, advice and professionalism."

"Thank you for your encouragement."