Crisis support

Chat with us for support

Please click the chat icon in the bottom right of this page to start a conversation with a Lifeline crisis supporter.

● Available now
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Young female Lifeline supporter during an evening shift

What to expect

You'll be asked for some personal details, such as your age and location, but these are optional and you can choose to remain anonymous. 

You'll then be connected to a trained Lifeline crisis supporter. 

You can text them anything that's on your mind – no matter how overwhelming, they are there to listen.

An illustration of a chat conversation. A white speech bubble says, 'I'm having a really difficult time in my life right now.' A blue speech bubble with the Lifeline logo responds, 'I understand, would you like to talk more about it?' A white speech bubble then replies, 'Yes please, I think that would really help me.'
Crisis Supporter with purple hair

About the service

We offer confidential one-to-one chat short-term support with a trained Lifeline crisis supporter for people who are feeling overwhelmed or having difficulty coping.

A digital chat interface on a soft yellow background shows a conversation. A white chat bubble on the right, from a user, states 'I need someone to listen'. Below it, a blue chat bubble on the left, from a support service and marked with a small white icon, replies 'No judgement here, it's a safe space. Let me know what's going on.'

How we can help

We chat without judgement and provide a safe space to discuss your needs, worries or concerns. We will work with you to explore options for support.

A digital chat interface showing a conversation. A user sends a message saying 'Hi Lifeline', followed by a Lifeline response in a blue bubble that reads, 'What's on your mind? We can chat about anything, no matter what you're going through..'. The user then replies with 'I need someone to listen'.

Chat about anything

You can chat to us about anything that's on your mind – no matter how overwhelming, we are here to listen.

Help seeker holding a phone

Chat for support

Lifeline's support service is available via confidential text message. Following a few pre-survey questions, you'll be connected to a trained Lifeline crisis supporter who will listen without judgement.

Chat to us now

Language translation services

If you don't speak English, or have trouble speaking and/or hearing, please follow the link below.

Language support

Terms of use

Please read our terms of use. By using this service, you accept these terms.

Terms of use

Help starts here

Support looks different for everyone. Use the drop down bar to find what feels right for you.