Contact Lifeline

Please find information about how to contact Lifeline below.

Connect with Lifeline crisis support: 13 11 14, 13YARN, Text, Chat

These services are available 24 hours a day, 7 days a week.

Lifeline is committed to providing the best possible service. We welcome and value your feedback so we can improve the services we provide to you.

We cannot provide crisis support via the feedback or enquiries forms; if life is in danger, call Triple Zero (000).

Feedback and enquiry portals are not monitored outside of business hours.

If you're looking to partner with us, you can reach our partnerships team here:

For volunteering, shop donations (clothes, furniture, etc.), service brochures, merchandise, and local media enquiries:

To make or discuss donations and monetary support, email or call our Supporter Care Team:

For national media enquiries from journalists:

For other enquiries, please visit our enquiries portal:

Lifeline Australia postal address

PO Box R1084, ROYAL EXCHANGE NSW 1225

Local media

For local media requests please contact the relevant Lifeline Centre.

Requests for information

To get access to personal information Lifeline Australia holds about you see Section 12 of our Privacy Policy.

Lifeline merchandise

For Lifeline service brochures, pocket cards, magnets and other Lifeline merchandise, please visit the on-line shop.