Contact Lifeline
Please find information about how to contact Lifeline below.
Give us feedback
Lifeline is committed to providing the best possible service. We welcome and value your feedback so we can improve the services we provide to you.
Our Service Complaints Policy Statement.
We cannot provide crisis support via the feedback or enquiries forms; if life is in danger, call Triple Zero (000).
Feedback and enquiry portals are not monitored outside of business hours.
Complaints, compliments or general feedback
Make an enquiry
For volunteering, shop donations (clothes, furniture, etc.), service brochures, merchandise, and local media enquiries, see all Lifeline locations and centres.
To make a monetary donation, contact our Supporter Care Team at giving@lifeline.org.au or 1800 800 768.
For national media enquiries from journalists, get in contact with our media team.
For other enquiries, please visit our enquiries portal:
Other contact information
Lifeline Australia postal address
PO Box R1084
Royal Exchange
NSW 1225
Local media
For local media requests please contact the relevant Lifeline Centre.
Visit: Lifeline Locations
Requests for information
To get access to personal information Lifeline Australia holds about you see Section 12 of our Privacy Policy.
Visit: Privacy policy
Lifeline merchandise
For Lifeline service brochures, pocket cards, magnets and other Lifeline merchandise, please visit the on-line shop.
Visit: Lifeline shop
I need help now
- 13 11 14 24/7 Crisis Support
- Chat with us Available 24/7
- Text us Available 24/7