We have a range of different participation options available to you.

We’ll always respect the preferences you’ve selected when enrolling, and will only contact you for the types of engagements you’ve chosen.

The different ways you can participate include:

• 1:1 Interviews
• Focus Groups
• Surveys
• Content Review
• Testing websites and apps

Participation in Lifeline Voices is free - it will never cost you anything to be involved. You will be remunerated with online vouchers for any activity you participate in.

We know it’s important that you see how your involvement has contributed to the work we’re doing and we are committed to sharing the results and outcomes of your contributions with you.

For any engagements in which you participate, we’ll give you options to be informed about how your contributions informed the project, product, service and/or Lifeline’s broader mission.

We will ask for your first name and your email address. You can use a pseudonym if you prefer.

Lifeline Australia respects your privacy and confidentiality. Any information shared during your involvement will be handled with the utmost care and in accordance with our privacy policies.

All personal information you disclose to us will only be used internally, to inform how we design our products and services. All information is stored securely and will never be disclosed to third parties.

Lifeline Voices is separate to the crisis support services and your involvement and feedback to Voices will not impact your access to our crisis support services. We want to hear what can be better.

Yes! You can cancel your involvement at any time by contacting lifelinevoices@lifeline.org.au 

You also have the option to decrease or pause your involvement, at any time, based on your comfort and availability.