What is grief?
Understand what grief is and how it helps us process and cope with loss.
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Griefline
Griefline provides free and confidential counselling, resources and information to people experiencing grief and loss across Australia. Call 1300 845 745.
Cost
Free
Helps with
Grief & loss
Finding Support
What they do
Griefline is a free and confidential helpline that can be accessed 7 days a week.
In addition to its helpline, Griefline offers a range of free information, resources, and other support options to help you or someone you care about cope with grief, loss or loneliness.
You can:
- Call Griefline 7 days a week between 8am and 8pm (AEST/AEDT) via 1300 845 745
- Explore Griefline's tips, tools and articles to help you manage grief, loss and loneliness
- Visit Griefline's 24/7 online forums to connect and share experiences with an emotionally supportive community
- Join Griefline's support groups to get support in a group environment after the loss of a loved one
- If you are 18+ and live in NSW, you can access Griefline's free telephone counselling for the bereaved by filling out a registration form.
Who they're for
Griefline provides grief and loss support for Australians aged 18+.
While many associate grief with the death of a loved one, there are other forms of loss that can result in grief.
You may want to connect with Griefline if you:
- Have experienced the loss of a beloved pet
- Lost your home, business or livelihood
- Feel isolated and alone in your loss
- Are experiencing isolation and loneliness due to the loss of a loved one or connection with your family or community
- Are supporting a recently bereaved friend or family member
- Are experiencing a relationship break-up
- Are experiencing a sense of grief after your own or a loved one’s health diagnosis
- Are grieving the loss experienced due to natural disasters
- Are grieving due to your children moving out of home
- Are grieving a miscarriage or the inability to conceive.
How to contact
You can contact Griefline 7 days a week between 8am and 8pm (AEST/AEDT) via 1300 845 745.
Alternatively, you can:
- Request a callback (available Mon-Fri)
- Visit the Griefline website to find online support options
- Access translation and speech and hearing services.
- You can book a grief support call with an interpreter here
- If you are deaf and/or find it hard to hear or speak with people who use a telephone, the National Relay Service (NRS) can help you. For more information visit NRS Information.
Griefline's skilled and compassionate telephone support volunteers are trained to listen and hold space for you no matter where you are in your grief experience or what you are grieving.
During the call, you may choose to share your grief story, openly express your emotions, learn coping strategies or get help finding more resources to support you.
The call lasts around 20 minutes. If you are looking for further grief support, you can call again at another time or book a support call.