What is grief?
Understand what grief is and how it helps us process and cope with loss.
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Griefline
Griefline provides free and confidential counselling, resources and information to people experiencing grief and loss across Australia. Call 1300 845 745.
Cost
Free
Helps with
Grief & loss
Finding Support
What they do
Griefline is a free and confidential helpline that can be accessed 7 days a week.
In addition to its helpline, Griefline offers a range of free information, resources, and other support options to help you or someone you care about cope with grief, loss or loneliness.
You can:
- Call Griefline 7 days a week between 9am and 8pm (AEST/AEDT) via 1300 845 745
- Explore Griefline's tips, tools and articles to help you manage grief, loss and loneliness
- Visit Griefline's 24/7 online forums to connect and share experiences with an emotionally supportive community
- Join Griefline's support groups to get support in a group environment after the loss of a loved one
- If you are 18+ and live in NSW, you can access Griefline's free telephone counselling for the bereaved by filling out a registration form.
Who they're for
Griefline provides grief and loss support for Australians aged 18+.
While many associate grief with the death of a loved one, there are other forms of loss that can result in grief.
You may want to connect with Griefline if you:
- Have experienced the loss of a beloved pet
- Lost your home, business or livelihood
- Feel isolated and alone in your loss
- Are experiencing isolation and loneliness due to the loss of a loved one or connection with your family or community
- Are supporting a recently bereaved friend or family member
- Are experiencing a relationship break-up
- Are experiencing a sense of grief after your own or a loved one’s health diagnosis
- Are grieving the loss experienced due to natural disasters
- Are grieving due to your children moving out of home
- Are grieving a miscarriage or the inability to conceive.
How to contact
You can contact Griefline 7 days a week between 9am and 8pm (AEST/AEDT) via 1300 845 745.
Alternatively, you can:
- Request a callback (available Mon-Fri)
- Visit the Griefline website to find online support options
- Access translation and speech and hearing services.
- You can book a grief support call with an interpreter here
- If you are deaf and/or find it hard to hear or speak with people who use a telephone, the National Relay Service (NRS) can help you. For more information visit NRS Information.