What they do

Blue Knot provides information and support for anyone affected by complex trauma*.

The Blue Knot Helpline and Redress Service can connect you with a specialised trauma counsellor to access:

• Short-term counselling support
• Information
• Referrals for ongoing support
• Information about the National Redress Scheme
• Support with redress applications.

*Complex trauma is repeated, ongoing, and often extreme trauma that happens between people (often called interpersonal trauma). This includes violence, abuse, neglect or exploitation experienced as a child, young person and adult.

Who they're for

Blue Knot provides support for:

• Adult survivors of childhood trauma including abuse
• Partners, family members, friends, and supporters of survivors
• Professionals and service personnel supporting survivors.

How to contact

You can contact the Blue Knot Helpline and Redress Support Service between 9am and 5pm AEST/AEDT, 7 days a week via:

• Phone: 1300 657 380
• Online chat: (Click here and open the chat box in the bottom right-hand corner)
• Email: helpline@blueknot.org.au.

Note: Blue Knot does not provide counselling over online chat.

If you need support in another language, you can use the free Translating and Interpreting Service on 131 450.

If you are deaf or have a hearing or speech impairment, you can use the National Relay Service on 133 677.

Learn about trauma