Crisis Supporter Voices
Crisis Supporter Voices is now open to new participants.
If you’re interested in being part of the CS Voices panel, please complete an expression of interest.
What is Crisis Supporter Voices?
Crisis Supporter Voices (CS Voices) is a new way for Crisis Supporters (from Voice and Text and Chat) to share their experience as a volunteer to continuously improve the Lifeline service.
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Your experiences of what makes crisis support meaningful and sustainable and the day to day of volunteering are important for us to hear. CS Voices creates a space for you to share experiences in defined topic areas and for Lifeline Australia to use the input to guide improvements.
By getting involved you could do things like:
Share what helps you feel supported in your role
Help test improvements and give feedback before they’re rolled out
Contribute to creating even better experiences for help seekers across Australia
This is a chance to share your unique experiences as a volunteer.
How we’ll work together
Some topics will be in early, exploratory stages. Others will involve testing solutions and providing feedback to improve usability for crisis supporters.
Engagement activities may include
Surveys
1:1 interviews
Focus groups
Solution testing
Express your interest
If you’re interested in being part of the Crisis Supporter Voices panel, please complete an expression of interest.
Thank you for all your contributions as a volunteer.