If life in danger call Triple Zero 000
If life in danger call Triple Zero 000

Jai's story

No matter where you are, hope and healing is possible.

Portrait shot of Jai, smiling, in the evening. Behind her, the lights of a bustling city.

As a teenager in a small country town, Jai felt isolated, unsure where to turn, and burdened by struggles that seemed too heavy to carry alone. One call to Lifeline changed everything - offering safety, validation, and the reminder that she wasn’t alone. From those early moments of reaching out in a phone box, through experiences of homelessness and hardship, Jai discovered resilience, the power of support, and the importance of creating her own toolkit for managing mental health.

Read the transcript here.

Watch Jai's story here