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Lifeline Ballarat began operation on November the 14th, 1971 as a developed vision set forth by a band of keen volunteers from the Uniting Church. 

The first call was taken at 4:07pm on that day. Volunteers have continued to be integral to Lifeline Ballarat. Over 1,000 volunteer telephone crisis supporters have helped people in crisis in the Ballarat community over the last 50 years.