Testimonials
The best measure of our success is the impact of our training on participants. Here are some examples of what they say when asked what they liked most about our training.
Crisis Supporter Workplace Training Feedback
Here is what some of our volunteer Crisis Supporters have told us about the CSWT training and what it’s like to work on the phones.
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"...Every new call, every shift has given me something extraordinary - I am amazed at the courage and tenacity of help seekers!! Even in the direst, most difficult discussions, there is courage!! I think I have learnt far more than I have given."
Lifeline Ballarat Crisis Supporter
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"The training provides such a solid foundation for the work we do on the phones. I feel really supported to continue as a Crisis Supporter because the team at Lifeline Ballarat take supervision and professional development seriously. There are so many opp
Lifeline Ballarat Crisis Supporter
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"Wonderful overall, great trainers are the key."
ASIST participant
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"The information and content was relevant to our program. Helpful practical tips and understanding how the brain can actually affect someone’s presentation was insightful."
REDI participant
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"Practical skills and knowledge that can be easily implemented."
safeTALK participant
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"The information was thorough but explained extremely well. I felt safe and unjudged and found it easy to engage and learn."
ASIST participant
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"A good balance of theory, examples and practice. Practical strategies to take away and implement immediately."
REDI participant