What happens when I reach out to Lifeline
Lifeline’s free and confidential crisis support is available 24/7 for all Australians regardless of your age, gender, ethnicity, sexual orientation or religion.
When life feels overwhelming, talking can ease the weight of what you’re carrying.
You don’t need to have the right words - a trained Lifeline crisis supporter will listen without judgement and support you through what’s happening right now.
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Listen without judgement
Our crisis supporters are here to listen, no matter what you need to share.
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Give you space to talk
You don't need to have a specific issue or topic to discuss.
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Help make sense of what you're feeling
Sometimes finding the words can be hard - we're here to help.
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Support your safety and wellbeing
We'll help you take steps to stay safe if you're feeling at risk.
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Discuss your next steps
Our crisis supporters can help you plan your next steps, including connecting with extra help.
"She asked me what I could see, smell, hear… She gave me a path to feel safe again. That call to Lifeline saved my life.”
We're here for you
If life is in danger, call Triple Zero (000)