Testimonials
The best measure of our success is the impact of our training on participants. Here are some examples of what they say when asked what they liked most about our training.
What we hear about our training
Read what some of our volunteer Crisis Supporters have told us about our training and what it’s like to work on the phones.
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"Wonderful overall, great trainers are the key."
ASIST participant
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"Gaining more confidence as a manager to approach staff and start a conversation, and knowing how to respond."
Accidental Counsellor participant
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"Practical skills and knowledge that can be easily implemented."
safeTALK participant
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"The information was thorough but explained extremely well. I felt safe and unjudged and found it easy to engage and learn."
ASIST participant
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"It felt like a discussion rather than a formal training session (I mean this in a positive way). I felt comfortable in partaking in the discussion. Thank you."
Accidental Counsellor participant
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"Everything - have never done anything like this before... Delivery was excellent, respectful, comprehensive. Thank you :)"
safeTALK participant
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"Nothing we discussed was wasted, I have used everything I learnt, and the strategies shared by mentors and trainers added to the knowledge I had in my head as we approached our assessments."
Lifeline Crisis Supporter Trainee