Volunteer
Lifeline Melbourne is always appreciative of new volunteers who join our team of friendly, hardworking, committed and caring volunteers in a variety of roles and services.
You could be a Telephone Crisis Supporter, or assist in reaching our community as an Event Volunteer.
Volunteering benefits
We have an amazing team of volunteers at Lifeline Melbourne, working on the phones as Crisis Supporters. At our latest volunteer forum, our Crisis Supporters told us that the benefits of their work include.
Community
Learning & development
A supportive team
High-quality training
Hear from our Crisis Supporters
At Lifeline Melbourne we are proud of our high-quality training program and the ongoing learning opportunities and support we provide for our Crisis Supporters.
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"...Every new call, every shift has given me something extraordinary - I am amazed at the courage and tenacity of help seekers!! Even in the direst, most difficult discussions, there is courage!! I think I have learnt far more than I have given."
Lifeline Crisis Supporter -
"Professional development and supervision are two fundamental components offered to me in my role as a crisis supporter at Lifeline Melbourne. They offer me the ability to grow, learn and be supported in the work I do on the phones."
Lifeline Crisis Supporter -
"The greatest beneficiary from my shifts on the phone has been me. An increased self awareness and insight into how we respond to stressful situations in life is an asset to anyone in life."
Lifeline Crisis Supporter
Upcoming training
How do I apply?
There are currently 3 intakes for training 2026: February (full), June (evening) and October (weekend). To be able to apply for the CSWT program, you must attend an Information Session with the Uniting Lifeline Training Team. This is a great opportunity to meet the trainers, learn about the program and have all your training related questions answered!
We are frequently running Information sessions and are looking forward to meeting you! To register for a session please use this link: Lifeline Volunteer Training Information Sessions or the below QR code:
This is the first step in the recruitment journey. Once you have attended an Information Session, you will be provided with the application link, and suitable applicants will be invited to interview.
Hoping to hear from you soon!
